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Should I record my phone calls?

That common message “This call may be recorded” is becoming more and more common. But should you be doing it? And if so, why? Here’s Marc!

Should I record my phone calls? image

Hullo, Marc here!

Many of our customers ask about call recording, and whether they should be doing it.

Well here’s my take on why you might like to be doing it, and a couple of things you’ll need to do if you decide it’s a course worth taking.